Privacy Policy

Last updated: 17 August 2026

PROCON respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation, submit project information or otherwise interact with PROCON.

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It also explains your rights in relation to your personal information.

In this policy, references to “PROCON”, “we”, “us” or “our” mean the company identified above.

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1. Information We Collect

We may collect personal information that you provide directly to us, as well as certain information automatically collected when you use our website.

Information you provide to us

This may include:

• First and last name

• Company name

• Job title or role

• Email address

• Telephone or WhatsApp number

• Business address

• Project name

• Project location

• Project type

• Number of units

• Estimated delivery dates

• Budget information

• Product and material requirements

• Messages, enquiries and correspondence

• Quote or procurement requests

• Any other information you voluntarily provide

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Project files and documentation

Where you use our website to submit information about a construction or property development project, you may also upload documents including:

• Architectural drawings

• Floor plans

• Bills of quantities (BOQs)

• Product schedules

• Specifications

• Mood boards

• Reference images

• Project briefs

• Procurement schedules

• Other project-related documentation

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These documents may contain names or other personal information. You should only provide personal information that is necessary for us to assist with your project.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of your visit

• Website navigation and interaction information

• Referring website or source

• Cookie and similar technology information

We use this information to operate, secure and improve our website and to understand how visitors interact with it.

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2. How We Use Your Information

We may use your personal information to:

• Respond to enquiries

• Review project requirements

• Prepare quotations

• Provide construction procurement and sourcing services

• Identify potential products, materials, manufacturers and suppliers

• Communicate with you regarding your project

• Manage customer and supplier relationships

• Process and administer agreements

• Coordinate procurement requirements

• Provide customer support

• Maintain business and transaction records

• Improve our website, products and services

• Monitor website performance and usage

• Protect our website and business against fraud, misuse and security threats

• Meet legal, regulatory, accounting and compliance obligations

• Manage disputes or legal claims

• Send relevant business or marketing communications where permitted

We will not use personal information for purposes that are incompatible with the reason it was originally collected unless permitted by applicable law.

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3. Our Lawful Bases for Processing

Depending on the circumstances, we may process personal information on one or more of the following grounds:

Contract

Where processing is necessary to:

• Provide a quotation you have requested

• Take steps before entering into a contract

• Provide services under an agreement

• Manage an existing commercial relationship

Legitimate interests

We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

These interests may include:

• Operating and developing our business

• Responding to business enquiries

• Managing client and supplier relationships

• Improving our services

• Maintaining website security

• Preventing fraud

• Understanding how our website is used

• Relevant business-to-business communications

Legal obligations

We may process information where necessary to comply with a legal or regulatory obligation.

Consent

Where the law requires your consent, we will request it before processing your information for that purpose.

You may withdraw your consent at any time. Withdrawing consent will not affect processing that took place before your consent was withdrawn.

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4. Construction Procurement and Supplier Sourcing

PROCON operates as a construction procurement and global product sourcing business.

Where you provide project information to us, certain information may need to be shared with manufacturers, suppliers, logistics providers, consultants or other service providers in order to:

• Obtain product information

• Confirm availability

• Obtain pricing

• Review technical requirements

• Assess specifications

• Determine manufacturing capabilities

• Prepare quotations

• Coordinate sourcing and procurement

• Arrange delivery or logistics

We will only share information that we reasonably consider necessary for these purposes.

Where possible, project information may be shared without unnecessary personal information.

5. International Suppliers and Data Transfers

PROCON may work with suppliers, manufacturers and service providers located both within and outside the United Kingdom.

As a result, information connected with a project may sometimes be processed or accessed outside the UK.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.

Depending on the circumstances, this may include relying on applicable UK adequacy regulations or appropriate contractual and organisational safeguards.

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6. Who We May Share Information With

We may share information with trusted third parties where necessary for legitimate business purposes.

These may include:

• Manufacturers

• Product suppliers

• Construction material suppliers

• Logistics and freight providers

• Professional advisers

• Contractors and consultants

• IT and website service providers

• Website hosting providers

• Cloud storage providers

• Email and communications providers

• Analytics providers

• Customer relationship management providers

• Accounting and financial service providers

• Professional legal or regulatory advisers

We may also disclose information where required by law, regulation, court order or a lawful request from a government or regulatory authority.

If our business, assets or part of our business are sold, merged, reorganised or transferred, personal information may be transferred as part of that transaction where permitted by law.

PROCON does not sell your personal information.

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7. Marketing Communications

From time to time, we may send communications regarding our services, products, projects, industry information or other relevant business updates where permitted by applicable law.

You can ask us to stop sending marketing communications at any time by:

• Using the unsubscribe option included in a marketing email; or

• Contacting us directly.

Opting out of marketing communications will not prevent us from contacting you where communication is necessary in relation to an active enquiry, quotation, project, contractual relationship or other service-related matter.

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8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website performance and improve the user experience.

These technologies may include:

• Essential website cookies

• Preference or functionality cookies

• Analytics technologies

• Security technologies

• Marketing or advertising technologies, where applicable

Where consent is required by law, we will ask for your permission before placing or accessing relevant non-essential technologies.

Some technologies may be used without consent where applicable legislation provides an exemption.

You can manage available cookie preferences using the cookie controls provided on our website.

You can also control certain cookies through your browser settings.

Disabling some cookies may affect how certain parts of the website function.

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9. Third-Party Websites

Our website may contain links to websites operated by third parties, such as suppliers, social media platforms or other service providers.

We do not control those websites and are not responsible for their privacy practices.

If you follow a link to another website, we recommend reviewing that website's privacy policy before submitting personal information.

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10. How We Protect Your Information

We take reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access

• Unauthorised disclosure

• Accidental loss

• Alteration

• Misuse

• Destruction

Access to personal and project information is restricted where appropriate to individuals and service providers who need the information for legitimate business purposes.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

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11. How Long We Keep Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including for legal, accounting, contractual and regulatory purposes.

The retention period may depend on:

• The nature of the information

• The purpose for which it was collected

• Whether there is an active project or commercial relationship

• Contractual obligations

• Legal or regulatory requirements

• Potential or existing disputes

• Relevant limitation periods

General enquiries that do not lead to an ongoing commercial relationship may be removed when they are no longer reasonably required.

Information connected with quotations, contracts, transactions and completed projects may be retained for a longer period where necessary for business records, legal obligations or potential legal claims.

When information is no longer required, we will take reasonable steps to delete, destroy or anonymise it.

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12. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

Access your information

You may request information about the personal information we hold about you and ask for a copy.

Correct inaccurate information

You may ask us to correct information that is inaccurate or incomplete.

Request deletion

In certain circumstances, you may ask us to delete your personal information.

Restrict processing

You may have the right to ask us to restrict how we use your information.

Object to processing

You may object to certain processing based on legitimate interests.

You have the right to object to the use of your personal information for direct marketing.

Data portability

In certain circumstances, you may have the right to receive personal information you provided to us in a structured, commonly used and machine-readable format or ask for it to be transferred to another organisation.

Withdraw consent

Where we rely on consent, you may withdraw that consent at any time.

Not all rights apply in every circumstance, and certain legal exemptions may apply.

To exercise any of these rights, please contact us using the details provided below.

We may need to verify your identity before responding to a request.

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13. Data Protection Complaints

If you have concerns about how PROCON has collected, used, stored, shared or protected your personal information, you may make a data protection complaint directly to us.

Please send your complaint to:

Email: [Insert privacy/data protection email]

Please include enough information for us to understand your concern and investigate it.

We will acknowledge receipt of a data protection complaint within 30 days and will take appropriate steps to investigate and respond to the complaint without undue delay.

We will keep you reasonably informed where additional time or information is required and will communicate the outcome of our investigation.

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14. Complaints to the Information Commissioner's Office

You also have the right to raise concerns with the Information Commissioner's Office (ICO), the UK's data protection regulator.

We would appreciate the opportunity to address your concerns directly first, but this does not affect your right to approach the ICO.

Information about making a complaint is available through the Information Commissioner's Office.

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15. Children's Privacy

Our website and services are intended primarily for businesses, construction professionals, property developers and other commercial users.

They are not intended to collect personal information from children.

If we become aware that personal information relating to a child has been provided to us unnecessarily, we will take appropriate steps in relation to that information.

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16. Automated Decision-Making

We do not currently use personal information submitted through our website to make solely automated decisions that produce legal or similarly significant effects about individuals.

If this changes, we will provide appropriate information about the processing and any rights that apply.

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17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our website

• Changes to our services

• Changes to the way we process information

• New technology or service providers

• Changes to applicable legislation or regulatory guidance

The latest version will be published on this page together with the date it was last updated.

We recommend reviewing this Privacy Policy periodically.]

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18. Contact Us

If you have any questions about this Privacy Policy, would like to exercise a data protection right or wish to make a data protection complaint, please contact:

PROCON